We reserve the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary. You must be of legal smoking age for the state in which you reside to use a credit card to purchase electronic cigarette products. In instances in which credit card verification is not enough, we may require to review your identification card. You will be asked to email a legible copy of your identification clearly showing your age and billing address. We will cancel the order if proper identification cannot be given in an appropriate amount of time.
Most Common Reasons for Photo Identification Request
- Billing Address is incorrect. Please note that billing address must appear exactly as it does on your monthly statements.
- Shipping address does not match billing address. Please note that in the case of billing/shipping address mismatch, you will be required to provide proof of identification in order that DiscountVapePen can ensure that recipient is of legal smoking age.
- Age Verification software is unable to verify your age. Please note that if our Age Verification Software is unable to verify that you are of legal smoking age, you will be required to provide proof of identification.
As of June 9th 2016 you must be 21 years or older if ordering any items from our site in California. ALL CALIFORNIA ORDERS MUST SHIP TO THE ADDRESS LISTED ON YOUR CREDIT CARD STATEMENT AND YOUR VALID PHONE NUMBER MUST BE PROVIDED WITH YOUR ADDRESS. The shipping address must be a physical address (no PO boxes). California requires all California orders receive a phone call after 5pm before the order can ship. Shipments within California may be delayed for age verification purposes.